How it works
From the counter to pickup, nothing gets lost
No more notebooks, lost slips or calling the technician to ask if a phone is done.
Receive the phone
Customer's phone number, the device, the problem, photos of its condition and any deposit, all in under a minute.
Print the slip and tag
An 80mm job slip for the customer and a sticker for the phone, so devices never get mixed up.
Track every repair
Received, diagnosing, waiting for parts, in repair, ready. Everyone can see where each phone is.
The customer gets an SMS
When the phone is ready the customer is texted automatically. Take payment by cash, telebirr or bank.
Everything in one place
What your shop gets
Made for how Ethiopian repair shops actually work: walk-in customers, phone numbers, telebirr and thermal printers.
Photos at intake
Photograph the phone when it arrives. If a customer says a scratch is new, you have proof.
Payments and balances
Deposits, part payments and what is still owed, on every ticket. Cash, telebirr or bank.
Price list
Prices per phone model and service. They fill in by themselves when you receive a phone.
Customer history
Find any customer by phone number and see every repair they have had with you.
Expenses and reports
Record parts, rent and salaries. See sales, expenses, profit and cash in the drawer by day, week or month.
Works on any device
Phone, tablet or computer. Add it to your home screen and open it like an app.
Growing?
One shop or many branches
Open a second branch without a second system.
- The owner sees every branch. Staff see only the branch they work in.
- One customer list and one ticket numbering across all branches.
- Each branch's money, expenses and reports kept separate.
In use every day at Zema Mobile in Megenagna, from the front counter to the repair bench.
Zema Mobile, Megenagna, Addis Ababa